As a Process Manager, you are responsible for keeping approval processes flowing smoothly through the organization.
A Process Manager only needs to take action when the situations in the following table occur:
Situation |
How Process Managers Handle the Situation |
Requests have errors |
•Reassign an approver in the workflow process |
Requests expire |
|
Requests have been rejected |
|
Actions that create requests fail |
•Re-execute the action of the workflow process that failed |
Requests require replacing an approver |
•Temporarily reassign an approver in the workflow process •Permanently reassign an approver in the workflow process |
Requests need to move in workflow without being approved or rejected |
The My Workflow Processes page provides a central location where you can manage your tasks as a Process Manager for approval processes, also called workflow processes.
To access the My Workflow Processes page, do one of the following:
•Click one of the hyperlinks in the My Workflow Processes portal pane on your home page.
•Select Workflow Processes from the All drop-down list on the tab bar.
The My Workflow Processes portal pane on your home page displays a summary of the processes in progress for which you are responsible. For example, if you have four processes in progress, the second hyperlink in the portal pane may say, 2 Workflow Processes In Progress (0 rejected to first stop, 2 on track).
