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Use the Attachments section of the Connection page to enable or disable the automatic retrieval of documents that may be part of an SOP record.

Typically, there are two types of attachments that may be saved with an SOP record:

XML files in Retrieval logs and SOP records

Scanned documents in .pdf format

By default, when you retrieve an SOP record, all attachments are saved to the SOP record's Documents folder. If necessary, you can choose not to save one or both of these file types. See Viewing Documents that are Attached to SOP Records for more information.