1.Click the All tab, and then click SOP Settings.

2.Select the appropriate RA.

The Connection page opens.

3.In the Synchronization Settings area, select the appropriate option:

oIf the status is Running or Sleeping, click Stop if you want to temporarily stop retrieving records.

If records are currently being downloaded from your RA, retrieval will not actually stop until all of the records are downloaded.

oIf the status is Stopped, click Start if you want to start retrieving records.

Synchronization Settings

Note: The Start and Stop buttons do not appear if you are in Edit mode.