Users opening Office documents in Outlook should use right-click+Open to open the documents rather than double-clicking.

Upon launch in the native application, the Document Check-In and Check-Out options will be unavailable. Users should save the document using the Save to TeamConnect button.

Saving to the same folder as a document with an identical file name will cause an error message. However, clicking the exact identical file and saving to it will allow versioning.

After saving, the document will then be checked-in and sent to TeamConnect.