Note: Clicking the Approve or Reject buttons in the email you receive does not automatically approve the request. You must send the second email that opens to complete the action.
1.When you receive an approval request email, review the contents of the email to determine what action to take next. You should not respond to this email.
2.Click the Approve or Reject button in the email.
Note: Mailto links must be enabled for your email client for these buttons to work when you click them. You cannot enable mailto links for hotmail accounts.
3.A new email opens with [Approved] or [Rejected] and the name of the request in the subject of the email. Enter Internal Comments and Comments to the Requestor in the spaces provided if necessary.
If your system requires internal comments and you do not enter comments, you receive an error in the form of another email.
4.Click the Send button on the email. The request is not approved or rejected until you send the email.
After you approve or reject a request, it no longer appears in your list on the Requests to Approve page of My Approvals.
If a workflow stop requires only one approver, another approver might have already approved or rejected the request when you try to approve it through email. If you approve or reject a request after another approver has completed an action, your action and comments do not go through and you receive an error email.
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