Note: This section assumes that you installed and configured the tool that deletes/restores CSM default data. For more information, see Creating Custom Tools.

If you need to drop your CSM settings, but you do not need to upgrade to a later version, use the restore tool to quickly restore default CSM data without removing the CSM design.

Once the default data is restored, you can go to CSM and re-associate vendors. See Authorizing Vendors for more information.

When you use this tool, the following CSM items are deleted:

•CSM settings

•Vendors

•Timekeepers

•CSM object definitions

Non-CSM records, such as Contacts and Invoices, are not deleted if they were created by CSM.

You can also use this tool to uninstall CSM. See Uninstalling CSM for more information.

How Restoring CSM Affects your Client Account in Collaborati

When you open the tool, if an active connection exists between CSM and Collaborati, a warning message appears to inform you about the following:

•Restoring default CSM data permanently disables the client account in Collaborati.

•After you reinstall the default CSM data, you must request a new client account.

Important: Before you restore CSM default data, you must turn off synchronization between CSM and Collaborati. See Starting or Stopping CSM Synchronization with Collaborati for more information.

Note: While the tool is running, all rules are automatically disabled, and automatically enabled when the uninstall is complete. It is recommended that you perform this task during off-peak hours.