In the System Notifications section, you can specify which notification templates are sent in place of the default system notifications. This section lists general actions performed by objects that send system notifications. Beside each action is a drop-down list of available notification templates for that action.
Templates that are customized at this level will be used by all objects that perform the relevant action unless another notification template is selected in an object definition, which supersedes these settings.
System Notifications Actions
The following list contains the types of email notifications. Updated the field in the System Notifications section to send a custom notification template instead of the default system notification.
•Set as an assignee—The notification that users receive when assigned to a record.
•Workflow approval request—The notification that users receive when assigned as the approver of a request.
•Workflow approval notice—The notification that users who complete an action that created an approval request receive when another user approves the request.
•Workflow rejection notice—The notification that users who complete an action that created an approval request receive when another user rejects the request.
•Workflow review request—The notification that users receive when assigned as a reviewer of a request.
•Workflow expiration notice—The notification that approvers receive to remind them that an approval request is about to expire.
•Workflow review completion notice—The notification that users receive when a review they requested is complete.
