Emails uploaded into TeamConnect via the Outlook plug-in can be uploaded as .msg or .eml files in order to use the format most suitable for your organization's needs. This option is accessible to all users who have permissions to access the Outlook/Office plug-in settings area.

 

From the TeamConnect website, select Office Integration Settings from the All tab.

 

 

In the new page, click Edit to select the desired format under Outlook Email Storage Format. Note: The format is defaulted to .eml. Click Save & Close to confirm, then in your Outlook plug-in, click to refresh your TeamConnect pane.

 

 

You can see the format of uploaded documents in the File Format column.