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If your system administrator enabled a duplicate contact check, when you select a save option, you may see a warning and a list of possible duplicate contacts.

Do one of the following:

Review the duplicates to ensure that your contact is unique. If your new record is a duplicate, click Cancel.

If you still want to save the new contact record, click the Allow contact to be saved check-box and complete the appropriate fields. See General page field descriptions for more information.