1.Click the All tab, and then click SOP Settings.

2.In the left pane, click the All SOP Settings link.

3.Select the appropriate RA.

The Connection page opens.

4.In the Connection Settings section, click Test Connection.

oIf you receive a Connection Successful message, you can begin to retrieve SOP records.

oIf you receive a Connection Failed message, the URL, user id, or password may be incorrect, or the network connection may be down.

Correct the errors and click Test Connection again.

If CT is your RA, and you are having problems connecting, see Troubleshooting for more information.