Matter Management is mapped to CT, which enables a Dispute matter to be created based on the mapping files. Participants of the matters are created as Involved(s). The mapping file for CT is named Dispute for CT.

A created Dispute matter contains the following information:

Default Category = Lawsuit

Note: Date fields can not be populated when creating dispute matters because the CT source data is in a (Text) format and not a (Date) format as required by the dispute matter.

The following sections will create a contact record and add it to the client's dataset if a unique identifier is not defined. It will only create a record if a properly formatted contact record is manually created as described in the Service of Process Installation and Configuration Guide.

Involved Role = Court

Involved Role = Opposing Party

Involved Role = Defendant

Note: Only populated SOP records will create Involved(s) in the created Dispute matter. If both SOP records exist, the Dispute matter will contain two defendants