Service of Process (SOP) Manager for Matter Management supports integration with CT and CSC Registered Agents (RA).

For each Registered Agent, you must add the mapping files to Matter Management in order to use them. Details about adding the mapping files and the contents of the files is described for reference in this section.

For more information about SOP Manager, see the Service of Process Manager User Guide and the Service of Process Manager Installation and Configuration Guide.

Note: If you use both RAs, install each mapping file so that all mappings are available to you.