Email messages can be shared between IMAP clients and TeamConnect Documents folders for custom object records (such as Dispute attachment folders in the Documents area). You must enable an IMAP Search option for a custom object definition's search views before corresponding TeamConnect-IMAP Mail folders for that search view's results become available in the IMAP client.

Tips

Keep the following tips in mind when enabling IMAP search for custom object search views:

•Only custom object search views may be configured to display IMAP folders.

•If a custom object has no search views with IMAP Search enabled, the corresponding custom records will not display as TeamConnect-IMAP Email folders from the IMAP client or TeamConnect views.

•If a custom object search view with IMAP enabled returns no record results, the record's TeamConnect-IMAP Email folder still displays.

•The current user only sees results from a custom object search view corresponding to records that the user has rights to see.

•Special characters (?, \, /, |, :, <, >, *, %, #, &, (, ), {, }, [, ], _, ") in custom object search view names or Record Number fields are replaced with hyphens (-) in the IMAP client view when IMAP Search is enabled.

•When using Lotus Notes as an IMAP client, do not to use underscores (_) in search view names, project numbers, or IMAP subfolders because Lotus Notes removes the first underscore from the folder names.

To enable IMAP Search for Custom Object search views

1.From the Go to drop-down list, select Object Definitions. 2.Click the custom object (for example, Dispute). 3.Select the Search Views tab. 4.Click the Search View for which to create an IMAP folder. 5.From the General tab, under Used for, check IMAP Search. Creating an IMAP Search View 6.Click Save. The result from the IMAP client view is that users who have rights to view records for that custom object are able to view IMAP folders for the record's search views in the following format: \AccountName |----\ObjectType |----\ViewName |----\RecordNumber:PrimaryKey Where: oAccountName is the TeamConnect IMAP account name. oObjectType is a custom object type, for example Disputes. oViewName is the name of a Search View, for example MyDisputes. oRecordNumber:PrimaryKey is the format of the record ID, for example DISP_0007:57 or DISP_0010:58.