As an example of a person from the contact screen, you might set up the Duplicate Contact Manager settings screen as follows:

•Activate Duplicate Matching has been selected.

•Allow users to override has been selected.

•Enter the number of duplicate results you would like to display is set to 5.

Duplicate Matching Settings

In this example, a user may try to create a contact (type person) with the following field data:

•First Name - Len

•Last Name - Marr

•Default Phone Number - 213-380-5512

In this case, when the user clicks Save, a message appears showing possible duplicates that have been found:

Possible Duplicate Contacts Found Message Example 1

Note: A message like "Displaying 5 of 7" (not shown in this example) would indicate that the Duplicate Contact Manager was configured to display a maximum of 5 duplicate results but 2 additional possible duplicates were found and not displayed.

The user may perform one of the following actions:

•Override the duplicate contact check by selecting the Allow contact to be saved check-box and clicking Save.

•Click an existing contact link to verify that the contact is actually unique.