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This section assumes that you are familiar with Records security and explains the differences between email security and general records security. For more information on record security features, see Working with Record Security.

Note: The prerequisite rights for working with email and email folders must be set up by your administrator. Contact your administrator for more information.

Tips and Cautions

You may change email message and email folder-level rights as follows:

By default, TeamConnect-IMAP folders and their subfolders are public. You may set them to private in the same way as you would any other document folder.

By default, TeamConnect-IMAP subfolders (that you or other TeamConnect users create) are set to apply the subfolder security rights to email messages in that subfolder. If you restrict rights to update or delete a TeamConnect-IMAP subfolder and apply those rights recursively (to email and subfolders) you prevent other users from deleting email within that folder and its subfolders.

By default, email messages in TeamConnect are public. You may set them to private in the same way as you would any other document.

For email messages, Read and Delete rights can be enabled or disabled for other users. For email messages, Update and Perm rights are inactive.

If you do not see expected email folders or messages, or you are unable to complete expected actions, verify that you have the rights listed in the table in this section. Afterward, if you still experience issues, contact your administrator.

The following table summarizes the rights (message and folder-level) required to work with email messages and folders:

User Operation in Email Client

Required Rights in TeamConnect

View email

Email folder/subfolder: View

Email message: View

Move email from non TeamConnect-IMAP folder to TeamConnect- IMAP folder

Email folder/subfolder: View, Edit

Move email between TeamConnect-IMAP folders

Email folder/subfolder: View, Edit, Delete

Email record: View

Delete email

Email folder/subfolder: View, Delete

Email record: View

Change email attributes (priority, view/unview)

Email folder/subfolder: View, Edit

Email record: View

Add TeamConnect-IMAP subfolder

Email folder/subfolder: Edit

Rename / Delete TeamConnect-IMAP subfolder

Email folder/subfolder: View, Delete

You may control email security rights at the folder or email message level, as necessary, denying other users rights, for example to delete or edit.