1 System Requirements
To install CSM 4.0, you must be running TeamConnect 4.0.
Use the Available Updates section of the About page to install. For more information about how to install, refer to Viewing Information About Available Updates.
Important: Do not customize the object definitions that comprise CSM (CSM Settings, Timekeeper, Vendor, Budget Request, and Rate Request) in any way. Customized versions of CSM are not eligible for support.
2 Upgrade Considerations
This section provides upgrade requirements and considerations for CSM 4.0 Update 1.
Details about the compatibility requirements for CSM and TeamConnect, and the related upgrade procedures, are available in the TeamConnect 4.0 Installation Help.
When all requirements are met, perform the upgrade from the Available Updates block on the
About page in TeamConnect. Upgrade paths are only available for users with CSM versions up to CSM 3.4 SP1 U5.
CSM 4.0 has the following upgrade requirements:
If you are using the Oracle 10g JDBC driver, you must include the following setting in the JVM argument on the server on which TeamConnect is deployed:
-Doracle.jdbc.V8Compatible=true
3 Resolved Issues
CSM 4.0 Update 1 includes multiple resolved issues. For a description of each issue fixed, see below:
Issue: Vendors did not properly map to contacts.
Tracking code: SUPPORTPRI-5885
Case number: 2014-0408-95906
Issue: Invoice currency value caused rejection when VAT entered as expense line.
Tracking code: SUPPORTPRI-6331
Case number: 2014-0606-101541
Issue: Budget requests in Collaborati changed to Error.
Tracking code: SUPPORTPRI-6602
Case number: 2014-0717-104811
Issue: Invoices displayed as “Approved” that should be set as “Paid.”
Tracking code: SUPPORTPRI-6701
Case number: 2014-0729-105817
Issue: Users could not add involved parties to disputes with AFA settings enabled.
Tracking code: SUPPORTPRI-7086
Case number: 2014-0924-111772
Issue: CSM sync failed when there were more than 2 vendors with the same vendor and number.
Tracking code: SUPPORTPRI-7336
Case number: 2014-1020-114242
Issue: Job titles did not show up on Contact Cards after mapping.
Tracking code: SUPPORTPRI-7169
Case number: 2014-1105-115881, 2014-1006-112657, 2014-0922-111467
Issue: Error thrown when users attempted to add a milestone-based Fixed Fee AFA.
Tracking code: SUPPORTPRI-7253
Case number: 2014-1013-113484
Issue: Changing AFA type from milestone-based generated error message.
Tracking code: SUPPORTPRI-7254
Case number: 2014-1013-113489
Issue: Milestones were unable to be deleted from records.
Tracking code: SUPPORTPRI-7255
Case number: 2014-1013-113491
Issue: Errors thrown when AFA milestone type added to second involved party on matter.
Tracking code: SUPPORTPRI-7526
Case number: 2014-1029-115201
Issue: Matters did not sync correctly as set in e-billing roles.
Tracking code: SUPPORTPRI-7166
Case number: 2014-1002-112498
Issue: Matters did not consistently sync to Collaborati.
Tracking code: SUPPORTPRI-7331
Case number: 2014-1020-114230
Issue: HTTPSession Invalid Issue thrown after login.
Tracking code: SUPPORTPRI-7685
Issue: Budget Sharing timed out.
Tracking code: SUPPORTPRI-6715
Case number: 2014-0731-106353
Issue: Budget Sharing timed out.
Tracking code: SUPPORTPRI-6715
Case number: 2014-0731-106353
Issue: CSM Sync failed after changing timekeeper records.
Tracking code: SUPPORTPRI-5795
Case number: 2014-0324-94432
Originally fixed in: CSM 3.4 SP1 U3 Patch 1