For customers with older versions of TeamConnect, this chapter includes procedures for upgrading from an older version of TeamConnect to TeamConnect 5.2. Only the versions in the list below are eligible for upgrading. The installer will recognize that you have one of these versions and will run the appropriate procedures.

•TeamConnect 5.0

•TeamConnect 5.0.1

•TeamConnect 5.0.2

•TeamConnect 5.1

If you are using a version of TeamConnect older than TeamConnect 5.0, you must first separately upgrade to 5.0 before running the tasks in this chapter. Instructions for upgrading to 5.0 can be found in the TeamConnect 5.0 Installation Guide and Release Notes.

Important: When performing an upgrade, there are several important tasks that must be completed before running the installer. Refer to Upgrade Considerations. Regardless of your previous version, you must back up your database before beginning the upgrade.