The TeamConnect 5.1 application supports, and is certified for use with, the following web browsers:

TeamConnect is best viewed with a browser width minimum of 1024px.

Note: Safari has an issue when running on 32-bit Mac 10.6.4. Other Mac operating systems, including 64-bit Mac OS, do not have this issue.

Important: The browser options must be set to their default settings. TeamConnect is not certified for use with non-default browser settings.

It is recommended that client workstations do not use JavaScript debugging when accessing TeamConnect or other Mitratech applications.

Using the Share URL Feature with a Browser

For Internet Explorer only, you can configure your browser to use the existing TeamConnect session when you click on a Share URL that you obtain from an email or other source. Clicking on the URL link will position your current TeamConnect session to the record referenced by the Share URL. To enable this capability, you must configure IE as follows: Go to menu item Tools -> Internet Options -> Advanced. Check the Reuse windows for launching shortcuts checkbox. Save.

Other web browsers do not support the ability to reuse existing TeamConnect sessions. Clicking on a Share URL will open a second TeamConnect session and invalidate the existing session.