This section assumes that you are familiar with Records security and explains the differences between email security and general records security. For more information on record security features, see Working with Record Security.
Note: The prerequisite rights for working with email and email folders must be set up by your administrator. Contact your administrator for more information.
You may change email message and email folder-level rights as follows:
•By default, TeamConnect-IMAP folders and their subfolders are public. You may set them to private in the same way as you would any other document folder.
•By default, TeamConnect-IMAP subfolders (that you or other TeamConnect users create) are set to apply the subfolder security rights to email messages in that subfolder. If you restrict rights to update or delete a TeamConnect-IMAP subfolder and apply those rights recursively (to email and subfolders) you prevent other users from deleting email within that folder and its subfolders.
•By default, email messages in TeamConnect are public. You may set them to private in the same way as you would any other document.
•For email messages, Read and Delete rights can be enabled or disabled for other users. For email messages, Update and Perm rights are inactive.
•If you do not see expected email folders or messages, or you are unable to complete expected actions, verify that you have the rights listed in the table in this section. Afterward, if you still experience issues, contact your administrator.
The following table summarizes the rights (message and folder-level) required to work with email messages and folders:
User Operation in Email Client |
Required Rights in TeamConnect |
View email |
Email folder/subfolder: View Email message: View |
Move email from non TeamConnect-IMAP folder to TeamConnect- IMAP folder |
Email folder/subfolder: View, Edit |
Move email between TeamConnect-IMAP folders |
Email folder/subfolder: View, Edit, Delete Email record: View |
Delete email |
Email folder/subfolder: View, Delete Email record: View |
Change email attributes (priority, view/unview) |
Email folder/subfolder: View, Edit Email record: View |
Add TeamConnect-IMAP subfolder |
Email folder/subfolder: Edit |
Rename / Delete TeamConnect-IMAP subfolder |
Email folder/subfolder: View, Delete |
You may control email security rights at the folder or email message level, as necessary, denying other users rights, for example to delete or edit.